FAQ: General

General FAQ

How can I run the Program on my Mac MacOS?

You have different possibilites. Because we currently only offer an .exe-file (a windows file) you need to use a workaround:

  1. Use parallels as virtual machine for windows

Where do I find the itemId (item id) and the licenseKey (license key) from my Subscription?

The License Key is in your Account on pump-bot.com. You can find the itemId in this Guide go to:

Why do we sell on KuCoin with a Limit Order instead of a Market Order?

KuCoin has a Price Protection System. In Short: When the Market Order is too big, not everything is sold. This would mean we would have to place another Market Order and so on. Till everything is sold. KuCoin is slow every Market Order and the check for the Balance can take up to several Seconds. This is too slow.


  1. If there are contra orders against the market/limit orders placed by users in the order book, the system will detect whether the difference between the corresponding market price and the ask/bid price will exceed the threshold (you can request via the API symbol interface).

  2. For limit orders, if the difference exceeds the threshold, the order placement would fail.

  3. For market orders, the order will be partially executed against the existing orders in the market within the threshold and the remaining unfilled part of the order will be canceled immediately. For example: If the threshold is 10%, when a user places a market order to buy 10,000 USDT in the KCS/USDT market (at this time, the current ask price is 1.20000), the system would determine that the final execution price would be 1.40000. As for (1.40000-1.20000)/1.20000=16.7%>10%, the threshold price would be 1.32000. Therefore, this market order will execute with the existing orders offering prices up to 1.32000 and the remaining part of the order will be canceled immediately. Notice: There might be some deviations of the detection. If your order is not fully filled, it may probably be led by the unfilled part of the order exceeding the threshold." [KuCoin API Docs: https://docs.kucoin.com/#place-a-new-order]

Last updated